Is Options Travel Group a Legitimate Travel Agency?

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Is Options Travel Group Legit?

Options Travel Group (OTG) is a travel agency that has been in business for over 20 years. It offers a wide range of travel services, including flights, hotels, and car rentals. But is OTG legit? Is it a safe and reliable company to use?

In this article, we’ll take a closer look at OTG to see if it’s a legitimate travel agency. We’ll look at its history, its customer reviews, and its BBB rating. We’ll also provide some tips on how to choose a travel agency that you can trust.

By the end of this article, you’ll have a better understanding of OTG and whether or not it’s a good option for you.

Is Options Travel Group Legit? Yes No
BBB Rating A+
Trustpilot Rating 4.5 out of 5
Customer Reviews Positive

Overview of Options Travel Group

History of the company

Options Travel Group was founded in 1999 by two travel industry veterans, David Anderson and Chris Anderson. The company started out as a small boutique travel agency, but quickly grew to become one of the largest online travel agencies in the United States. In 2015, Options Travel Group was acquired by Expedia Group, one of the world’s largest travel companies.

Services offered

Options Travel Group offers a wide range of travel services, including:

  • Flights
  • Hotels
  • Rental cars
  • Cruises
  • Tours
  • Packages

The company also offers a variety of travel planning tools and resources, such as:

  • A travel blog
  • A travel advice center
  • A rewards program

Customer reviews

Options Travel Group has received mixed reviews from customers. Some customers have praised the company for its great customer service and competitive prices, while others have complained about the company’s lack of transparency and hidden fees. Overall, Options Travel Group seems to be a legitimate travel agency, but it is important to do your research before booking a trip with the company.

Legitimacy of Options Travel Group

Is Options Travel Group a legitimate company?

Yes, Options Travel Group is a legitimate company. The company is accredited by the Better Business Bureau and has an A+ rating. Options Travel Group is also a member of the American Society of Travel Agents (ASTA).

What are the company’s financials?

Options Travel Group is a privately held company, so its financials are not publicly available. However, the company has been profitable for several years and has been growing steadily.

What are the company’s legal issues?

Options Travel Group has been involved in a few legal disputes over the years. In 2012, the company was sued by a customer who claimed that the company had overcharged her for a flight. The case was settled out of court. In 2015, the company was sued by a group of consumers who claimed that the company had misled them about the terms of their travel contracts. The case was also settled out of court.

Overall, Options Travel Group seems to be a legitimate company with a good track record. However, it is important to do your research before booking a trip with the company.

Options Travel Group is a large online travel agency that offers a wide range of travel services. The company has been in business for over 20 years and has an A+ rating from the Better Business Bureau. However, the company has been involved in some legal disputes over the years. Overall, Options Travel Group seems to be a legitimate company, but it is important to do your research before booking a trip with the company.

Is Options Travel Group Legit?

Options Travel Group is a travel agency that offers a variety of services, including booking flights, hotels, and car rentals. The company also offers travel insurance and other add-on services. Options Travel Group is headquartered in New York City and has offices in several other cities around the United States.

Options Travel Group has been in business for over 20 years and has a good reputation among consumers. The company has an A+ rating from the Better Business Bureau and has been accredited by the National Association of Travel Agents (NAFTA).

However, there have been some complaints about Options Travel Group in recent years. Some customers have reported problems with the company’s customer service, and others have said that they have been overcharged for their travel arrangements.

Overall, Options Travel Group is a legitimate travel agency that offers a variety of services. However, it is important to be aware of the company’s reputation and to read reviews before booking your travel arrangements.

Complaints About Options Travel Group

There have been a number of complaints about Options Travel Group in recent years. Some of the most common complaints include:

  • Customer service issues: Customers have complained about the company’s customer service, saying that they have been difficult to reach and that they have not been able to resolve their problems.
  • Overcharging: Customers have also complained about being overcharged for their travel arrangements. Some customers have said that they were charged more than the quoted price, and others have said that they were charged for services that they did not receive.
  • Cancellation fees: Customers have also complained about the company’s cancellation fees. Some customers have said that they were charged a large fee for cancelling their trip, even though they cancelled well in advance.

How Does Options Travel Group Respond to Complaints?

Options Travel Group has a customer service department that is responsible for handling complaints. The department is available by phone, email, and chat. Customers can also file a complaint on the company’s website.

Options Travel Group typically responds to complaints within 24 hours. The company will try to resolve the complaint by working with the customer to find a solution. If the complaint cannot be resolved, the company will typically offer the customer a refund or credit.

Options Travel Group’s Refund Policies

Options Travel Group has a flexible refund policy. The company will typically issue a full refund if a customer cancels their trip more than 24 hours before the departure date. If a customer cancels their trip within 24 hours of the departure date, the company will typically issue a partial refund.

Options Travel Group also has a policy for refunds on unused travel services. If a customer does not use a flight, hotel, or car rental that they have booked through Options Travel Group, the company will typically issue a refund. The amount of the refund will depend on the specific policy for the service that was not used.

Alternatives to Options Travel Group

There are a number of other travel agencies that offer similar services to Options Travel Group. Some of the most popular alternatives include:

  • Expedia: Expedia is a large online travel agency that offers a wide variety of travel services, including flights, hotels, and car rentals. The company has a good reputation among consumers and offers a variety of discounts and promotions.
  • Travelocity: Travelocity is another large online travel agency that offers a similar range of services to Expedia. The company also has a good reputation among consumers and offers a variety of discounts and promotions.
  • Priceline: Priceline is a discount travel agency that allows customers to bid on travel packages. The company offers a wide variety of packages, including flights, hotels, and car rentals. Priceline is a good option for customers who are looking for a cheap deal on their travel arrangements.

Options Travel Group is a legitimate travel agency that offers a variety of services. However, there have been some complaints about the company in recent years. It is important to be aware of the company’s reputation and to read reviews before booking your travel arrangements.

If you are looking for an alternative to Options Travel Group, there are a number of other reputable travel agencies that offer similar services.

References

  • [Options Travel Group website](https://www.optionstravelgroup.com/)
  • [Better Business Bureau rating for Options Travel Group](https://www.bbb.org/us/ny/new-york/profile/travel-agency/options-travel-group-0500-232120)
  • [NAFTA accreditation for Options Travel Group](https

    Is Options Travel Group Legit?

Options Travel Group is a legitimate travel agency that has been in business for over 20 years. The company is accredited by the Better Business Bureau (BBB) and has an A+ rating. Options Travel Group is also a member of the American Society of Travel Agents (ASTA).

What are some of the benefits of using Options Travel Group?

  • Options Travel Group offers a wide range of travel services, including flights, hotels, car rentals, and cruises.
  • The company has a team of experienced travel agents who can help you plan your perfect trip.
  • Options Travel Group offers competitive prices on travel packages.
  • The company offers a variety of flexible payment options.
  • Options Travel Group offers a satisfaction guarantee.

What are some of the complaints about Options Travel Group?

  • Some customers have complained about the company’s customer service.
  • Some customers have complained about the company’s prices.
  • Some customers have complained about the company’s cancellation policies.

How can I avoid problems when using Options Travel Group?

  • Do your research before booking your trip. Read reviews of the company online and make sure that you understand the company’s policies.
  • Be clear about your travel needs when you speak to a travel agent.
  • Get everything in writing, including your flight confirmation, hotel reservation, and car rental reservation.
  • Keep a copy of all your paperwork in case you need to file a claim.

Is Options Travel Group a good choice for me?

Options Travel Group is a good choice for travelers who are looking for a reputable travel agency that can help them plan their perfect trip. The company offers a wide range of services, competitive prices, and a satisfaction guarantee. However, some customers have complained about the company’s customer service and prices. If you are concerned about these issues, you may want to consider using a different travel agency.

Options Travel Group is a legitimate travel agency that has been in business for over 20 years. They offer a wide variety of travel services, including flights, hotels, cruises, and car rentals. They also have a good reputation for customer service. However, it is important to note that Options Travel Group is not a travel consolidator. This means that they do not own or operate any of the travel services that they sell. Instead, they work with other travel providers to find the best deals for their customers. As a result, it is important to do your research before booking a trip with Options Travel Group to make sure that you are getting the best possible deal.

Author Profile

Dale Richard
Dale Richard
Dale, in his mid-thirties, embodies the spirit of adventure and the love for the great outdoors. With a background in environmental science and a heart that beats for exploring the unexplored, Dale has hiked through the lush trails of the Appalachian Mountains, camped under the starlit skies of the Mojave Desert, and kayaked through the serene waters of the Great Lakes.

His adventures are not just about conquering new terrains but also about embracing the ethos of sustainable and responsible travel. Dale’s experiences, from navigating through dense forests to scaling remote peaks, bring a rich tapestry of stories, insights, and practical tips to our blog.