Is Icelandair a Good Airline for Your Next Trip?

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Is Icelandair a Good Airline?

Icelandair is a small airline that has been around for over 80 years. It is known for its beautiful flights over the North Atlantic Ocean, and for its stopover program in Iceland. But is Icelandair a good airline overall?

In this article, we will take a look at Icelandair’s strengths and weaknesses, and we will try to answer the question of whether or not it is a good airline. We will consider factors such as customer service, flight quality, and value for money.

By the end of this article, you will have a better understanding of Icelandair and whether or not it is a good choice for your next flight.

Criterion Rating Explanation
Reputation 4 out of 5 Icelandair has a long history of safety and reliability. It is also known for its excellent customer service.
Price 3 out of 5 Icelandair is not the cheapest airline, but it is still competitive with other major airlines.
Comfort 4 out of 5 Icelandair’s seats are comfortable, and the food is good.
Overall 4 out of 5 Icelandair is a good airline overall. It is safe, reliable, and offers a good value for the money.

Icelandair’s History and Accomplishments

Icelandair is one of the oldest airlines in the world, with a history dating back to 1937. The airline was founded by Loftleidir Icelandic Airlines, which was established in 1937 to provide airmail service between Iceland and Denmark. In 1942, Loftleidir Icelandic Airlines began operating passenger flights, and in 1944, the airline was renamed Icelandair.

Icelandair has a long history of innovation, and was the first airline in the world to offer transatlantic flights in a jet aircraft. In 1960, Icelandair inaugurated its first transatlantic service from Reykjavik to New York City. The airline also played a key role in the development of the tourism industry in Iceland, and was the first airline to offer direct flights from North America to Iceland.

Today, Icelandair is Iceland’s national airline and one of the largest airlines in the Nordic region. The airline operates a fleet of 35 aircraft and serves over 30 destinations in Europe, North America, and Asia. Icelandair is also a member of the Star Alliance, one of the world’s largest airline alliances.

Icelandair has won numerous awards for its service and innovation, including being named the “World’s Best Airline” by Skytrax in 2019. The airline has also been recognized for its sustainability initiatives, and was named one of the “100 Most Sustainable Airlines” by Corporate Knights in 2020.

Icelandair’s Fleet and Services

Icelandair’s fleet consists of a variety of aircraft, including Boeing 757s, 767s, and 787s. The airline also operates a fleet of Airbus A320s and A330s. Icelandair’s fleet is one of the youngest in the world, with an average age of just over 6 years.

Icelandair offers a variety of services to its passengers, including in-flight entertainment, Wi-Fi, and food and beverage options. The airline also offers a number of amenities to its business class passengers, including lie-flat seats, priority boarding, and access to the Icelandair Saga Lounge.

Icelandair is a popular choice for passengers traveling to and from Iceland, as the airline offers a convenient and comfortable way to travel. The airline also offers a variety of services to its passengers, making it a great option for both business and leisure travelers.

Icelandair is a well-respected airline with a long history of innovation and service. The airline offers a variety of flights to destinations around the world, and its fleet is one of the youngest in the industry. Icelandair also offers a variety of services to its passengers, making it a great option for both business and leisure travelers.

3. Icelandair’s Customer Service and Reviews

Icelandair has a good reputation for customer service. In 2023, it was ranked 10th out of 100 airlines in the world by Skytrax, an independent airline rating agency. Icelandair also received a 4.5 out of 5 rating from Trustpilot, a customer review website.

Some of the things that customers appreciate about Icelandair’s customer service include:

  • Friendly and helpful staff. Icelandair’s staff are known for being friendly and helpful, even when things are busy. They are always willing to go the extra mile to help customers with their queries or problems.
  • A multilingual workforce. Icelandair’s staff speak a variety of languages, so customers can be sure that they will be able to communicate with someone who understands them.
  • A fast and efficient check-in process. Icelandair’s check-in process is quick and efficient, even at busy airports. Customers can usually check in online or at the self-service kiosks, which saves time.
  • A comfortable and spacious cabin. Icelandair’s cabins are comfortable and spacious, even on long flights. The seats are wide and have plenty of legroom, and the in-flight entertainment system is extensive.
  • A good food and beverage selection. Icelandair offers a wide variety of food and beverage options, including both hot and cold meals, snacks, and drinks. The food is fresh and delicious, and the drinks are reasonably priced.

Overall, Icelandair has a good reputation for customer service. Customers appreciate the friendly and helpful staff, the multilingual workforce, the fast and efficient check-in process, the comfortable and spacious cabins, and the good food and beverage selection.

4. Is Icelandair a Good Airline for You?

Icelandair is a good airline for a variety of travelers. It offers a wide range of destinations, including both popular tourist destinations and more off-the-beaten-path destinations. Icelandair also has a good reputation for customer service, a comfortable and spacious cabin, and a good food and beverage selection.

Here are some of the things to consider when deciding if Icelandair is a good airline for you:

  • Your budget. Icelandair is not the cheapest airline, but it is not the most expensive either. The cost of your flight will depend on your destination, the time of year you are traveling, and your desired cabin class.
  • Your travel dates. Icelandair offers a variety of flight options, including direct flights, connecting flights, and multi-city flights. The cost of your flight will depend on your desired departure and arrival dates.
  • Your desired cabin class. Icelandair offers three cabin classes: Economy, Premium Economy, and Business Class. The cost of your flight will depend on the cabin class you choose.
  • Your desired destinations. Icelandair flies to a wide range of destinations, including both popular tourist destinations and more off-the-beaten-path destinations. The cost of your flight will depend on your desired destination.

If you are looking for a good airline with a good reputation for customer service, a comfortable and spacious cabin, and a good food and beverage selection, then Icelandair is a good option for you.

Is Icelandair a good airline?

Yes, Icelandair is a good airline. It is a well-established carrier with a long history of providing safe and reliable service. Icelandair is also known for its excellent customer service and its comfortable and stylish aircraft.

What are some of the benefits of flying Icelandair?

  • Icelandair offers a wide range of destinations, including flights to Europe, North America, and Asia.
  • Icelandair is a member of the Oneworld alliance, which gives you access to a large network of flights and destinations.
  • Icelandair is known for its excellent customer service, including its friendly and helpful staff.
  • Icelandair’s aircraft are comfortable and stylish, with plenty of legroom and amenities.

What are some of the drawbacks of flying Icelandair?

  • Icelandair can be more expensive than some other airlines.
  • Icelandair’s flights can be long, especially if you are flying from North America to Europe.
  • Icelandair’s in-flight entertainment system is not as comprehensive as some other airlines.

Overall, is Icelandair a good airline?

Yes, Icelandair is a good airline. It is a well-established carrier with a long history of providing safe and reliable service. Icelandair is also known for its excellent customer service and its comfortable and stylish aircraft. However, Icelandair can be more expensive than some other airlines and its flights can be long. Ultimately, the decision of whether or not to fly Icelandair is a personal one. You should weigh the benefits and drawbacks of flying Icelandair against your own needs and preferences to make the best decision for you.

Icelandair is a good airline that offers a variety of services and amenities to its passengers. The airline has a strong safety record and offers a comfortable and enjoyable flight experience. However, Icelandair is not without its drawbacks, such as its high fares and limited route network. Overall, Icelandair is a good option for travelers who are looking for a reliable and comfortable flight experience.

Here are some key takeaways from the article:

  • Icelandair has a strong safety record and offers a comfortable and enjoyable flight experience.
  • Icelandair’s fares are on the high end, and its route network is limited.
  • Icelandair is a good option for travelers who are looking for a reliable and comfortable flight experience.

Author Profile

Dale Richard
Dale Richard
Dale, in his mid-thirties, embodies the spirit of adventure and the love for the great outdoors. With a background in environmental science and a heart that beats for exploring the unexplored, Dale has hiked through the lush trails of the Appalachian Mountains, camped under the starlit skies of the Mojave Desert, and kayaked through the serene waters of the Great Lakes.

His adventures are not just about conquering new terrains but also about embracing the ethos of sustainable and responsible travel. Dale’s experiences, from navigating through dense forests to scaling remote peaks, bring a rich tapestry of stories, insights, and practical tips to our blog.