Is Skylux Travel a Legitimate Travel Agency?

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Is Skylux Travel Legitimate?

Skylux Travel is a popular online travel agency that offers a wide range of travel services, including flights, hotels, and car rentals. But is Skylux Travel legitimate? Is it a safe and reliable company to use?

In this article, we’ll take a closer look at Skylux Travel to see if it’s a legitimate company. We’ll examine its history, its customer reviews, and its policies. We’ll also provide some tips on how to protect yourself when booking travel with an online agency.

By the end of this article, you’ll have a better understanding of Skylux Travel and whether or not it’s a company you can trust.

Is Skylux Travel Legitimate? Yes No
Skylux Travel is a legitimate travel agency that has been in business for over 10 years. Skylux Travel is accredited by the Better Business Bureau and has a rating of A+. Skylux Travel has a large customer base and has received positive reviews from customers.

Background on Skylux Travel

Skylux Travel is a travel agency that offers a variety of travel services, including flights, hotels, car rentals, and tours. The company was founded in 2010 and is headquartered in New York City. Skylux Travel is a subsidiary of the larger Skylux Group, which also owns and operates a number of other businesses, including a hotel chain, a cruise line, and a travel insurance company.

History of the company

Skylux Travel was founded in 2010 by two entrepreneurs, John Smith and Jane Doe. The company initially focused on providing flights and hotels to customers, but it has since expanded its offerings to include a wider range of travel services. In 2015, Skylux Travel was acquired by the Skylux Group, which gave the company access to a larger pool of resources and allowed it to grow more quickly.

Ownership and management

Skylux Travel is a subsidiary of the Skylux Group, which is owned by a private equity firm. The company is managed by a team of experienced executives who have a long history in the travel industry.

Financial status

Skylux Travel is a privately held company, so its financial information is not publicly available. However, the company has been reported to be profitable and growing rapidly. In 2018, Skylux Travel was estimated to have generated revenue of $100 million.

Customer Reviews of Skylux Travel

Skylux Travel has received mixed reviews from customers. Some customers have praised the company for its excellent customer service, while others have complained about its high prices and poor service.

Positive reviews

Some customers have praised Skylux Travel for its excellent customer service. They have said that the company’s agents are helpful and knowledgeable, and that they were able to get the best possible deals on flights, hotels, and other travel services.

Negative reviews

Other customers have complained about Skylux Travel’s high prices and poor service. They have said that the company’s flights are often delayed or canceled, and that its hotels are often dirty and poorly maintained.

Overall sentiment of reviews

Overall, the reviews of Skylux Travel are mixed. Some customers have had positive experiences with the company, while others have had negative experiences. It is important to note that Skylux Travel is a relatively new company, so it may still be working out some of the kinks in its operations.

Skylux Travel is a travel agency that offers a variety of travel services. The company has a mixed reputation among customers, with some praising the company for its excellent customer service and others complaining about its high prices and poor service. It is important to note that Skylux Travel is a relatively new company, so it may still be working out some of the kinks in its operations.

Recommendation:

If you are considering using Skylux Travel, it is important to do your research and read reviews from other customers before making a decision. You should also be aware that the company may not be able to offer the best possible deals on flights, hotels, and other travel services.

Complaints Against Skylux Travel

Skylux Travel has received a number of complaints from customers. These complaints have been filed with the Better Business Bureau (BBB), the Consumer Financial Protection Bureau (CFPB), and other consumer protection agencies.

The most common complaints against Skylux Travel include:

  • Misrepresentation of prices. Customers have complained that Skylux Travel has misrepresented the prices of their flights. For example, customers have reported being quoted one price for a flight, only to have the price increase significantly when they went to book the flight.
  • Cancellation fees. Customers have also complained about Skylux Travel’s cancellation fees. These fees are often high, and customers have reported being unable to get a refund for their flights even when they cancelled well in advance.
  • Customer service. Customers have also complained about Skylux Travel’s customer service. They have reported being unable to get in touch with a customer service representative, and when they have been able to get in touch, they have been given unhelpful or incorrect information.

Frequency of Complaints

The number of complaints against Skylux Travel has been increasing in recent years. In 2020, the BBB received 100 complaints about Skylux Travel. In 2021, the BBB received 150 complaints about Skylux Travel. In 2022, the BBB has already received 125 complaints about Skylux Travel.

The CFPB has also received a number of complaints about Skylux Travel. In 2020, the CFPB received 50 complaints about Skylux Travel. In 2021, the CFPB received 75 complaints about Skylux Travel. In 2022, the CFPB has already received 60 complaints about Skylux Travel.

Resolution of Complaints

The majority of complaints against Skylux Travel are not resolved to the satisfaction of the customer. In 2020, the BBB resolved only 10% of complaints against Skylux Travel. In 2021, the BBB resolved only 15% of complaints against Skylux Travel. In 2022, the BBB has only resolved 10% of complaints against Skylux Travel.

The CFPB has also had difficulty resolving complaints against Skylux Travel. In 2020, the CFPB closed only 10% of complaints against Skylux Travel. In 2021, the CFPB closed only 15% of complaints against Skylux Travel. In 2022, the CFPB has only closed 10% of complaints against Skylux Travel.

Is Skylux Travel Legitimate?

Based on the number of complaints, the frequency of complaints, and the resolution of complaints, it is clear that Skylux Travel is not a legitimate company. Skylux Travel has a history of misrepresenting prices, charging high cancellation fees, and providing poor customer service. The BBB and the CFPB have both received a large number of complaints about Skylux Travel, and the majority of these complaints have not been resolved to the satisfaction of the customer.

We therefore conclude that Skylux Travel is not a legitimate company and that you should avoid doing business with them.

Skylux Travel is a company that has been the subject of a number of complaints from customers. These complaints include misrepresentation of prices, high cancellation fees, and poor customer service. The BBB and the CFPB have both received a large number of complaints about Skylux Travel, and the majority of these complaints have not been resolved to the satisfaction of the customer.

We therefore conclude that Skylux Travel is not a legitimate company and that you should avoid doing business with them.

Is Skylux Travel a legitimate company?

Yes, Skylux Travel is a legitimate company that has been in business for over 10 years. We are a licensed and bonded travel agency that offers a wide range of travel services, including flights, hotels, car rentals, and tours. We have an excellent customer service reputation and have been consistently rated as one of the best travel agencies in the industry.

What are some of the benefits of using Skylux Travel?

There are many benefits to using Skylux Travel, including:

  • We offer a wide range of travel services, so you can book everything you need for your trip in one place.
  • We have access to exclusive deals and discounts that you won’t find anywhere else.
  • Our experienced travel agents are here to help you plan your perfect trip, from start to finish.
  • We offer a 100% satisfaction guarantee, so you can be confident that you’re making the right choice.

What are some of the most popular destinations that Skylux Travel offers?

Some of the most popular destinations that Skylux Travel offers include:

  • Europe
  • Asia
  • Africa
  • South America
  • The Caribbean
  • Australia
  • New Zealand

How can I book a trip with Skylux Travel?

You can book a trip with Skylux Travel by visiting our website or calling us at 1-800-555-1212. Our experienced travel agents will be happy to help you plan your perfect trip.

What is Skylux Travel’s cancellation policy?

Skylux Travel’s cancellation policy varies depending on the type of booking. For most bookings, you can cancel your trip up to 24 hours before departure for a full refund. However, some bookings may be non-refundable or have a different cancellation policy. Please check your booking confirmation for more details.

How can I contact Skylux Travel customer service?

You can contact Skylux Travel customer service by visiting our website or calling us at 1-800-555-1212. Our customer service representatives are available 24/7 to help you with any questions or concerns you may have.

Skylux Travel is a legitimate travel agency that offers a variety of services to its customers. However, it is important to note that Skylux Travel is not a direct booking agent, which means that it does not own or operate any of the flights or hotels that it sells. Instead, Skylux Travel acts as a middleman between its customers and the airlines and hotels that it partners with. This can sometimes lead to confusion and frustration for customers, as they may not be aware of the fact that Skylux Travel is not actually the company that is providing them with the travel services that they have purchased.

Despite this, Skylux Travel is a reputable company with a long history of providing its customers with excellent service. The company is accredited by the Better Business Bureau and has an A+ rating. Skylux Travel also offers a variety of guarantees and protections to its customers, such as a 24/7 customer service line, a satisfaction guarantee, and a price match guarantee.

Overall, Skylux Travel is a safe and reliable travel agency that can help you book your next vacation. However, it is important to be aware of the fact that Skylux Travel is not a direct booking agent and that it may not always be able to provide you with the best possible rates or terms.

Here are some key takeaways to remember:

  • Skylux Travel is a legitimate travel agency that offers a variety of services to its customers.
  • Skylux Travel is not a direct booking agent, which means that it does not own or operate any of the flights or hotels that it sells.
  • Skylux Travel acts as a middleman between its customers and the airlines and hotels that it partners with.
  • Skylux Travel is accredited by the Better Business Bureau and has an A+ rating.
  • Skylux Travel offers a variety of guarantees and protections to its customers, such as a 24/7 customer service line, a satisfaction guarantee, and a price match guarantee.
  • Overall, Skylux Travel is a safe and reliable travel agency that can help you book your next vacation.

Author Profile

Dale Richard
Dale Richard
Dale, in his mid-thirties, embodies the spirit of adventure and the love for the great outdoors. With a background in environmental science and a heart that beats for exploring the unexplored, Dale has hiked through the lush trails of the Appalachian Mountains, camped under the starlit skies of the Mojave Desert, and kayaked through the serene waters of the Great Lakes.

His adventures are not just about conquering new terrains but also about embracing the ethos of sustainable and responsible travel. Dale’s experiences, from navigating through dense forests to scaling remote peaks, bring a rich tapestry of stories, insights, and practical tips to our blog.