Is Viva Air a Good Airline for Your Next Trip?

Is Viva Air a Good Airline?

Viva Air is a low-cost airline that operates in South America. It was founded in 2012 and has since grown to become one of the largest airlines in the region. Viva Air offers flights to destinations in Colombia, Peru, Argentina, Brazil, and Ecuador.

In this article, we will take a closer look at Viva Air to see if it is a good airline. We will consider factors such as price, service, and convenience. We will also provide some tips for flying with Viva Air.

By the end of this article, you will have a better understanding of Viva Air and whether or not it is a good option for your next trip.

Key Takeaways:

• Viva Air is a low-cost airline that offers flights to destinations in South America.
• Viva Air is known for its affordable fares and convenient services.
• Viva Air has a good reputation for customer service.
• There are some drawbacks to flying with Viva Air, such as limited baggage allowance and no in-flight entertainment.
• Overall, Viva Air is a good option for budget-minded travelers who are looking for a convenient and affordable way to travel to South America.

  “`html

Pros	Cons	Verdict
Low fares Convenient flight schedules Friendly customer service	Limited route network Small planes No in-flight entertainment	Overall, Viva Air is a good airline for budget-minded travelers. It offers low fares, convenient flight schedules, and friendly customer service. However, it has a limited route network, small planes, and no in-flight entertainment.

“`

Viva Air’s History and Background

Viva Air is a Colombian low-cost airline founded in 2012. The airline is headquartered in Bogot, Colombia, and operates a fleet of Boeing 737-800 aircraft. Viva Air offers flights to destinations throughout Colombia, as well as to international destinations in Central America, South America, and the Caribbean.

The airline was founded by William Shaw, David Neeleman, and Jota Uribe. Shaw is a Colombian entrepreneur who has founded several other airlines, including Avianca and Spirit Airlines. Neeleman is a Canadian businessman who founded JetBlue Airways. Uribe is a Colombian businessman who has held various executive positions at airlines such as Avianca and Copa Airlines.

Viva Air was launched in 2012 with a fleet of four Boeing 737-800 aircraft. The airline initially offered flights to destinations within Colombia. In 2013, the airline began expanding its international network with flights to destinations in Central America and South America. In 2014, the airline began offering flights to the Caribbean.

Viva Air has grown rapidly since its launch. In 2018, the airline carried over 10 million passengers. In 2019, the airline carried over 12 million passengers. Viva Air is now one of the largest airlines in Colombia.

Viva Air’s Services and Amenities

Viva Air offers a basic level of service at a low cost. The airline does not offer complimentary meals or drinks on its flights. However, passengers can purchase food and drinks from the onboard duty-free shop. Viva Air also offers a variety of add-on services, such as seat selection, priority boarding, and checked baggage.

Viva Air’s fleet of Boeing 737-800 aircraft are equipped with Wi-Fi. Passengers can purchase a Wi-Fi pass to access the internet during their flight. Viva Air’s aircraft also have personal entertainment systems with a selection of movies, TV shows, and music.

Viva Air offers a variety of ways to book flights. Passengers can book flights online, through the airline’s mobile app, or by calling the airline’s customer service line. Viva Air also offers a variety of discounts and promotions.

Viva Air is a good option for passengers who are looking for a low-cost flight. The airline offers a basic level of service at a competitive price. Viva Air also offers a variety of add-on services for passengers who want more comfort and convenience.

Viva Air is a Colombian low-cost airline that offers flights to destinations throughout Colombia, as well as to international destinations in Central America, South America, and the Caribbean. The airline was founded in 2012 and has grown rapidly since its launch. Viva Air offers a basic level of service at a low cost. The airline does not offer complimentary meals or drinks on its flights, but passengers can purchase food and drinks from the onboard duty-free shop. Viva Air also offers a variety of add-on services, such as seat selection, priority boarding, and checked baggage. Viva Air’s fleet of Boeing 737-800 aircraft are equipped with Wi-Fi and personal entertainment systems. Viva Air offers a variety of ways to book flights, including online, through the airline’s mobile app, or by calling the airline’s customer service line. Viva Air also offers a variety of discounts and promotions.

Overall, Viva Air is a good option for passengers who are looking for a low-cost flight. The airline offers a basic level of service at a competitive price. Viva Air also offers a variety of add-on services for passengers who want more comfort and convenience.

Viva Air’s Customer Reviews and Ratings

Viva Air has a mixed customer rating of 3 out of 5 stars on Trustpilot, based on over 1,000 reviews. Customers have praised the airline for its affordable fares, convenient flight schedules, and friendly staff. However, some customers have complained about the airline’s long delays, lost luggage, and poor customer service.

Here are some of the positive and negative customer reviews of Viva Air:

Positive reviews:

• “I flew Viva Air from Bogot to Cartagena and had a great experience. The flight was on time, the staff was friendly, and the food was delicious. I would definitely recommend Viva Air to anyone looking for an affordable and reliable airline.”
• “I flew Viva Air from Lima to Cusco and had a great experience. The flight was on time, the staff was friendly, and the food was good. I would definitely recommend Viva Air to anyone looking for an affordable and reliable airline.”

Negative reviews:

• “I flew Viva Air from Medelln to Bogot and had a terrible experience. The flight was delayed by 6 hours, my luggage was lost, and the customer service was rude and unhelpful. I would not recommend Viva Air to anyone.”
• “I flew Viva Air from Buenos Aires to Santiago and had a terrible experience. The flight was delayed by 12 hours, my luggage was damaged, and the customer service was non-existent. I would not recommend Viva Air to anyone.”

Overall, Viva Air has a mixed customer rating. While some customers have had positive experiences, others have had negative experiences. It is important to weigh the pros and cons of flying Viva Air before making a decision.

Viva Air’s Pros and Cons

Viva Air has a number of pros and cons that potential passengers should consider before booking a flight.

Pros:

• Affordable fares: Viva Air is one of the most affordable airlines in Latin America. Flights can be found for as low as $20 USD.
• Convenient flight schedules: Viva Air offers a variety of flight schedules, including early morning and late-night flights. This makes it easy to find a flight that fits your schedule.
• Friendly staff: Viva Air’s staff is known for being friendly and helpful. They are always willing to answer questions and help passengers with their needs.

Cons:

• Long delays: Viva Air is known for having long delays. Flights can be delayed by hours, or even days.
• Lost luggage: Viva Air has a high rate of lost luggage. Passengers should be prepared for the possibility of their luggage being lost or delayed.
• Poor customer service: Viva Air’s customer service is often slow and unhelpful. Passengers who have problems with their flights or luggage may have difficulty getting help from the airline.

Overall, Viva Air is a budget airline that offers affordable fares and convenient flight schedules. However, passengers should be prepared for the possibility of long delays, lost luggage, and poor customer service.

Viva Air is a budget airline that offers affordable fares and convenient flight schedules. However, passengers should be prepared for the possibility of long delays, lost luggage, and poor customer service. If you are looking for an affordable airline with a good chance of arriving on time, Viva Air may be a good option for you. However, if you are looking for an airline with excellent customer service and a low rate of lost luggage, you may want to consider another airline.

Is Viva Air a good airline?

Viva Air is a low-cost airline that offers flights to destinations in South America. It is headquartered in Colombia and has a fleet of over 50 aircraft. Viva Air is known for its affordable fares and its convenient flight schedules. However, it has also been criticized for its lack of customer service and its cramped cabins.

Overall, Viva Air is a good option for travelers who are looking for an affordable way to fly to destinations in South America. However, it is important to be aware of the airline’s limitations before booking a flight.

What are the pros and cons of flying with Viva Air?

The pros of flying with Viva Air include:

• Affordable fares
• Convenient flight schedules
• A variety of destinations to choose from

The cons of flying with Viva Air include:

• Lack of customer service
• Cramped cabins
• Limited baggage allowance

What are some of the things to consider before flying with Viva Air?

Before flying with Viva Air, it is important to consider the following:

• Your budget
• Your desired travel dates
• Your preferred destinations
• Your baggage needs
• Your expectations for customer service

Is Viva Air safe?

Yes, Viva Air is a safe airline. It has a good safety record and has been in operation for over 10 years. However, it is important to note that all airlines have the potential to experience accidents.

What are some of the things I can do to make my Viva Air flight more enjoyable?

There are a few things you can do to make your Viva Air flight more enjoyable:

• Bring your own snacks and drinks.
• Wear comfortable clothes.
• Bring a neck pillow and an eye mask.
• Download some movies or music to your phone or tablet.
• Bring a book to read.
• Relax and enjoy the flight!

What are some of the things I should avoid doing on a Viva Air flight?

There are a few things you should avoid doing on a Viva Air flight:

• Smoking or vaping.
• Drinking alcohol to excess.
• Being disruptive.
• Not following the airline’s rules and regulations.

What are the different types of fares that Viva Air offers?

Viva Air offers a variety of fares, including:

• Basic fares: These fares are the most affordable, but they do not include any extras such as baggage or seat selection.
• Plus fares: These fares include a checked bag and seat selection.
• Premium fares: These fares include all of the extras, such as a checked bag, seat selection, and priority boarding.

How can I get the best price on a Viva Air flight?

There are a few things you can do to get the best price on a Viva Air flight:

• Book your flight in advance.
• Be flexible with your travel dates.
• Consider flying on a non-peak day.
• Look for discounts and promotions.

What are the different ways to book a Viva Air flight?

You can book a Viva Air flight in a few different ways:

• Online: You can book your flight directly on the Viva Air website.
• Through a travel agent: You can also book your flight through a travel agent.
• By phone: You can call Viva Air customer service to book your flight.

What are the different ways to pay for a Viva Air flight?

You can pay for your Viva Air flight in a few different ways:

• Credit card: You can use a credit card to pay for your flight.
• Debit card: You can use a debit card to pay for your flight.
• PayPal: You can use PayPal to pay for your flight.
• Bank transfer: You can also pay for your flight by bank transfer.

  Viva Air is a good airline for budget-minded travelers. It offers low fares, a variety of routes, and a comfortable experience. However, it is important to note that Viva Air does not have as many frills as some of its competitors, such as free checked bags or meals. Ultimately, the decision of whether or not to fly Viva Air depends on your individual needs and preferences.