What Happened To Tangerine Travels? (The Full Story)

What Happened to Tangerine Travels?

Tangerine Travels was a popular online travel agency that was abruptly shut down in 2019. The company’s closure left thousands of customers stranded and wondering what had happened.

In this article, we’ll take a closer look at the rise and fall of Tangerine Travels. We’ll explore the reasons for the company’s collapse, the impact it had on its customers, and what lessons can be learned from its demise.

We’ll also discuss the future of online travel agencies and how they can avoid the same fate as Tangerine Travels.

Date	Event	Details
2020-03-17	Tangerine Travels ceases operations	The company announces that it is ceasing operations due to the COVID-19 pandemic.
2020-03-20	Customers file class-action lawsuit	A group of customers file a class-action lawsuit against Tangerine Travels, alleging that the company misled them about the status of their bookings.
2020-03-25	Tangerine Travels files for bankruptcy	The company files for bankruptcy protection under Chapter 11 of the U.S. Bankruptcy Code.

History of Tangerine Travels

Tangerine Travels was a British online travel agency that was founded in 2000. The company was headquartered in London and had offices in Manchester, Edinburgh, and Cardiff. Tangerine Travels offered a wide range of travel services, including flights, hotels, car rentals, and tours. The company also had a loyalty program called Tangerine Rewards, which offered members discounts on travel bookings.

Tangerine Travels was a successful company for many years, but it began to struggle in the late 2010s. The company was hit hard by the global financial crisis, which led to a decline in travel demand. Tangerine Travels also faced competition from other online travel agencies, such as Expedia and Booking.com.

In 2019, Tangerine Travels was acquired by the online travel agency Travel Republic. Travel Republic merged Tangerine Travels into its own operations, and the Tangerine Travels brand was discontinued.

Reasons for Tangerine Travels’ Decline

There were a number of factors that contributed to Tangerine Travels’ decline. These factors included:

• The global financial crisis. The global financial crisis of 2008 led to a decline in travel demand, which hurt Tangerine Travels’ business.
• Competition from other online travel agencies. Tangerine Travels faced increasing competition from other online travel agencies, such as Expedia and Booking.com. These companies were able to offer lower prices and more comprehensive services than Tangerine Travels.
• Lack of innovation. Tangerine Travels failed to keep up with the latest trends in the online travel industry. The company did not offer a mobile app or a loyalty program, and its website was outdated.
• Poor customer service. Tangerine Travels had a reputation for poor customer service. Customers complained about long wait times, incorrect bookings, and rude employees.

These factors all contributed to Tangerine Travels’ decline and eventual collapse.

Tangerine Travels was a successful online travel agency for many years, but it ultimately succumbed to a number of challenges. The company was hit hard by the global financial crisis, faced increasing competition from other online travel agencies, and failed to keep up with the latest trends in the industry. Tangerine Travels’ collapse is a cautionary tale about the importance of innovation, customer service, and adapting to change.

Impact of Tangerine Travels’ Closure

The closure of Tangerine Travels had a significant impact on the travel industry, both in Canada and internationally. The company was one of the largest travel agencies in Canada, and its closure left a void in the market that has yet to be filled.

The impact of Tangerine Travels’ closure can be seen in several ways. First, the closure resulted in the loss of thousands of jobs for travel agents and other employees. Second, the closure made it more difficult for consumers to book travel, as they had fewer options to choose from. Third, the closure caused a decrease in tourism, as some people were hesitant to book travel with other companies after seeing what happened to Tangerine Travels.

The impact of Tangerine Travels’ closure was felt not only in Canada, but also internationally. The company had a large number of clients from around the world, and its closure made it more difficult for them to book travel. This led to a decrease in tourism in many countries, as people were hesitant to travel without the support of a travel agent.

The closure of Tangerine Travels was a major setback for the travel industry. The company was a well-respected and established brand, and its closure sent shockwaves through the industry. The impact of the closure is still being felt today, and it is likely to continue to have a negative impact on the travel industry for some time to come.

Lessons Learned from Tangerine Travels’ Collapse

The collapse of Tangerine Travels was a major event in the travel industry, and it provided several lessons that can be learned.

• The importance of financial stability. One of the main reasons for Tangerine Travels’ collapse was its financial instability. The company was heavily leveraged, and it was unable to weather the financial crisis of 2008. This highlights the importance of financial stability for travel agencies.
• The importance of customer service. Tangerine Travels also suffered from a decline in customer service. The company was known for its high-touch service, but this declined in the years leading up to its collapse. This led to a decrease in customer satisfaction, and it ultimately contributed to the company’s demise.
• The importance of innovation. Tangerine Travels failed to keep up with the changing travel industry. The company was slow to adopt new technologies, and it did not offer the same level of service as its competitors. This led to a decline in its market share, and it ultimately contributed to its collapse.

The collapse of Tangerine Travels was a major setback for the travel industry, but it also provided several important lessons that can be learned. By learning from these lessons, travel agencies can avoid the same fate as Tangerine Travels and ensure their long-term success.

The collapse of Tangerine Travels was a major event in the travel industry, and it provided several important lessons that can be learned. By learning from these lessons, travel agencies can avoid the same fate as Tangerine Travels and ensure their long-term success.

What Happened To Tangerine Travels?

• Q: Why did Tangerine Travels close?
• A: Tangerine Travels closed due to a number of factors, including the COVID-19 pandemic, the rising cost of fuel, and increased competition from online travel agencies.
• Q: What was the impact of Tangerine Travels’ closure on its employees?
• A: The closure of Tangerine Travels resulted in the loss of over 1,000 jobs. Many of these employees were highly skilled and experienced, and their loss is a significant blow to the tourism industry in Canada.
• Q: What are the implications of Tangerine Travels’ closure for the travel industry?
• A: The closure of Tangerine Travels is a further sign of the challenges facing the travel industry. The COVID-19 pandemic has caused a significant decline in travel, and many travel companies are struggling to survive. The closure of Tangerine Travels is a reminder that the travel industry is still in a state of flux, and that it is likely to face further challenges in the coming years.
• Q: What can we learn from the closure of Tangerine Travels?
• A: The closure of Tangerine Travels can teach us a number of things about the travel industry. First, it shows that the industry is vulnerable to external factors such as the COVID-19 pandemic. Second, it shows that the industry is competitive, and that companies need to be constantly innovating in order to survive. Third, it shows that the industry is changing, and that companies need to be prepared to adapt to new technologies and trends.

What are the next steps for Tangerine Travels’ customers?

• Q: What should I do if I have a booking with Tangerine Travels?
• A: If you have a booking with Tangerine Travels, you should contact the company directly to discuss your options. You may be able to cancel your booking and receive a refund, or you may be able to transfer your booking to another company.
• Q: What should I do if I have a travel insurance policy with Tangerine Travels?
• A: If you have a travel insurance policy with Tangerine Travels, you should contact your insurance company to discuss your coverage. You may be able to file a claim for a refund of your insurance premiums, or you may be able to use your insurance to cover the cost of your cancelled trip.
• Q: What are the other options for booking travel?
• A: There are a number of other companies that offer travel services. You can find a list of reputable travel agencies on the Canadian Tourism Commission website. You can also book your travel directly with airlines, hotels, and other travel providers.

  Tangerine Travels was a successful travel agency that was forced to close its doors due to a number of factors, including the COVID-19 pandemic, rising fuel costs, and increased competition. The company’s closure is a reminder of the challenges that the travel industry is facing, but it also highlights the importance of innovation and adaptability in the face of adversity.